Terms & Conditions

These Terms govern your relationship with the operator of casinonicz.com ("casinonic"). Please read them carefully before using our services. Effective date: 01 January 2025.

Definitions

OBSERVE: Identification of essential terminology that underpins the operator-user contractual relationship, ensuring interpretive clarity and statutory compliance in the AU context.
EXPAND: Integration of key sector-specific and regulatory definitions, resolving ambiguity and ensuring comprehensiveness.
REFLECT: Presenting standardised terms, with cross-references for clarity.

• Operator: Refers to the company operating casinonicz.com, registered as N.V., company registration number 152125, headquartered at Scharlooweg 39, Willemstad, Curaçao, and licensed by Curaçao Gaming Control Board (GCB) under license OGL/2023/174/0082 (valid through 2025).
• User / Player: Any individual who registers for an account and participates in services on casinonicz.com.
• Account: A registered profile maintained on casinonicz.com, uniquely assigned to a User for transactional and gameplay purposes.
• Bet: A monetary or virtual wager placed by a Player on games or sporting outcomes as offered by casinonicz.com.
• Bonus: Promotions, credits, or free plays granted by the Operator to Users subject to specific terms and wagering requirements.
• Wager: The act of staking funds or bonus credits in a game for the purpose of seeking an outcome.
• Deposit / Withdrawal: The act of adding or removing funds from a User account utilizing approved payment methods.
• Terms: This legally binding agreement governing the interaction between Operator and User.

Account Registration

OBSERVE: Complying with legal requirements for player registration in AU, including minimum age and anti-money laundering provisions.
EXPAND: Outlining procedural steps to ensure regulatory KYC (Know Your Customer) adherence, highlighting player obligations.
REFLECT: Structured content balancing user guidance with statutory compliance.

1. Eligibility: Users must be at least 18 years old, and legally permitted to gamble online in their jurisdiction of residence in Australia. The Operator may request evidence of age, identity, and residency at registration or any time thereafter.
2. Account Creation Process:
   • Users are required to provide accurate, current, and complete information during registration, including but not limited to full legal name, date of birth, email address, and residential address.
   • Email verification is mandatory for account activation.
   • KYC documentation must be provided upon request and may include valid identification documents, proof of address, and, where applicable, source of funds.
3. User Responsibilities:
   • Users are obligated to maintain the confidentiality of login credentials and must notify casinonic promptly at [email protected] in the event of suspected unauthorised account access.
   • Users are responsible for updating personal information to ensure continued accuracy.
   • The creation of multiple accounts by the same individual is strictly prohibited and may result in suspension.

Regional Compliance Note: In accordance with AU anti-money laundering and responsible gambling regulations, all player verifications must be satisfactorily completed prior to withdrawals from casinonicz.com.

Betting & Gameplay Rules

OBSERVE: Analyse and codify general conduct, transactional, and operational rules for betting to ensure fair play and legal protection.
EXPAND: Address statutory restrictions on unfair play, fraud, and disruptive behavior. Specify rules for various types of betting, including live games.
REFLECT: Provide clear, enforceable rules supporting regulatory compliance and user confidence.

1. Placing Bets:
   • Players may place bets on available games, subject to stated minimum and maximum limits per game or transaction as displayed on casinonicz.com.
   • Bets are final upon confirmation by the system, and Players are responsible for reviewing wagers before submission.
2. Cancellation and Modification:
   • Once a bet has been accepted and processed, it cannot be changed or cancelled by the Player unless explicitly permitted by the relevant game rules or due to an acknowledged system malfunction.
   • The Operator reserves the right to cancel, void, or modify bets in the event of technical errors, rule violations, or suspicious activity.
3. Conduct in Live Casino and Chat:
   • Users must not engage in abusive, offensive, or fraudulent behavior in any interactive features, including live chat. Harassment, insults, or attempts at collusion are strictly prohibited and may result in account suspension or termination.
   • Any attempt to manipulate game outcomes or exploit software vulnerabilities is forbidden and may lead to legal prosecution.

Regional Compliance Note: All gameplay and betting activities on casinonicz.com are monitored to ensure compliance with AU gambling standards and anti-fraud provisions.

Bonus Terms

OBSERVE: Integrate AU and international regulatory standards on bonus transparency and wagering requirements.
EXPAND: Detail bonus activation, timeframes, prohibited actions, and anti-abuse measures.
REFLECT: Present robust, explicit bonus conditions and protections for公平性.

1. Activation and Eligibility:
   • Bonuses and promotional offers are subject to specific eligibility criteria and must be activated following the instructions provided within each offer on casinonicz.com.
   • Not all games contribute equally to wagering requirements; Users are responsible for reviewing the bonus terms prior to participation.
2. Wagering Requirements and Timeframes:
   • Unless otherwise specified, bonuses require Users to wager the bonus amount a stipulated number of times (as stated per promotion, but not less than x30), within a maximum of 30 days from grant, before qualifying for withdrawals. Unfulfilled wagering requirements by the expiry date (2025 and onward) will result in forfeiture of remaining bonus balances and associated winnings.
3. Prohibited Actions:
   • The following are expressly forbidden during bonus play: use of multiple accounts for bonus abuse, wagering on games excluded from bonus contributions, placing minimal risk bets to manipulate conditions, or combining promotions unless otherwise stated.
   • Breach of bonus terms may result in loss of all bonuses and winnings, with possible account sanctions.
4. Combining Promotions:
   • Participation in multiple concurrent promotions is not permitted unless explicitly authorised by casinonicz.com.

Regional Compliance Note: Bonus terms and marketing communications are regulated under AU law to ensure fairness, clarity, and responsible gambling standards are upheld.

Payments & Withdrawals

OBSERVE: Addressing AU regulatory requirements for transparent financial transactions, player protection, and anti-money laundering.
EXPAND: Clarifying all payment pathways, operational limits, applicable fees, and procedures for dispute resolution.
REFLECT: Offering clear, enforceable terms and complete integration of all provided corporate and licensing information.

1. Deposit and Withdrawal Methods:
   • Supported payment methods include credit/debit cards, e-wallets, and cryptocurrencies subject to availability and regional regulations on casinonicz.com.
   • All funding and withdrawal activities require payment instruments registered in the User's personal name.
2. Limits, Fees, and Processing Times:
   • Minimum and maximum transaction amounts for both deposits and withdrawals are displayed clearly within the User's account interface and may change based on operator policy and AU regulations.
   • casinonicz.com does not charge fees for deposits or standard withdrawals; however, intermediary financial institutions may impose fees. Standard withdrawal processing is completed within 24-72 hours, except where extended verification is required.
3. KYC and Withdrawal Conditions:
   • Withdrawals will be processed only after the completion of satisfactory KYC and anti-money laundering checks, in accordance with AU legal obligations.
   • casinonicz.com reserves the right to withhold or reverse withdrawals suspected to be in violation of Terms, regulatory requirements, or due to fraudulent activity.
4. Refunds of Bets and Bonuses:
   • Refund requests for erroneous wagers or bonuses will be reviewed on a case-by-case basis and processed in accordance with fair play and licensing obligations.
   • Bets placed as part of bonus wagering are generally non-refundable except in circumstances of operator error or technical failure.

Regional Compliance Note: All financial transactions on casinonicz.com are subject to AU anti-money laundering and counter-terrorism laws; suspicious or high-value transactions may be reported to relevant authorities and processing times may be extended, if required.

Limitation of Liability

OBSERVE: Identifying statutory duty for fair operation while limiting liability in accordance with jurisdictional standards.
EXPAND: Cover operator duties, exclusions for force majeure and technical events, and cap liability per AU legal norms.
REFLECT: Present clear terms supporting enforceability and user understanding.

• Operator's Obligations: casinonicz.com commits to maintaining fair, transparent games, and accurate display of information and results. All software is subject to rigorous testing and regulatory audit requirements.
• Exclusions of Liability: The Operator is not liable for interruptions or delays caused by internet or network outages, technical malfunctions, system maintenance, acts of nature, or third-party interference outside the Operator's control.
• Maximum Compensation: The Operator's total liability to any User shall not exceed the aggregate amount of bets placed by the User in relation to the specific event giving rise to the claim.
• Force Majeure: casinonicz.com shall not be responsible for failures due to unforeseeable events or force majeure circumstances as defined under AU law.

Regional Compliance Note: Nothing in these Terms excludes statutory rights and remedies under applicable AU law, including the Australian Consumer Law, where such rights cannot be lawfully excluded.

Intellectual Property Rights

OBSERVE: Protection of casinonicz.com content, software, and trademarks.
EXPAND: Clarifying lawful use, prohibitions, and enforcement of intellectual property law.
REFLECT: Ensure legal clarity and user notice regarding IP restrictions.

• All website content, including but not limited to games, graphics, software, text, brand names, and logos, are the exclusive property of casinonicz.com and/or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws.
• No content from casinonicz.com may be copied, reproduced, transmitted, published, distributed, or otherwise used for commercial purposes without the explicit prior written consent of the Operator.
• Unauthorized use, reverse engineering, or exploitation of casinonicz.com's intellectual property is strictly prohibited and will be prosecuted under relevant laws.

Privacy & Data Protection

OBSERVE: Statutory obligations concerning data privacy under AU and international standards.
EXPAND: Reaffirm privacy safeguards and point to comprehensive privacy policy.
REFLECT: Provide concise, accessible notice with emphasis on user rights.

Personal data provided to casinonicz.com as part of account creation or gameplay is processed in accordance with the casinonicz.com Privacy Policy, compliant with the Privacy Act 1988 (Cth) and relevant data protection regulations. Users are encouraged to review the Privacy Policy to understand the nature, scope, and purpose of data processing.

Changes to Terms

OBSERVE: Operator's right to update terms; user notification and rights.
EXPAND: Specify methods of communication and user options in the event of disagreement.
REFLECT: Provide transparent, fair procedure for contractual updates.

• casinonicz.com reserves the right to amend these Terms at any time to reflect changes in law, regulation, or business operations.
• Users will be notified of material changes via email (using the registered address) and/or conspicuous banners on casinonicz.com.
• Continued use of casinonicz.com services after changes take effect constitutes acceptance of the revised Terms.
• If a User disagrees with amended Terms, they may discontinue use of all casinonicz.com services and request account closure in accordance with the procedure outlined below.

Termination & Suspension

OBSERVE: Grounds, procedures, and legal protections for account blocking or closure.
EXPAND: User entitlements, notification standards, and asset handling.
REFLECT: Ensure fair treatment and compliance with consumer protection obligations.

1. Grounds for Suspension or Termination: The Operator may suspend or permanently close User accounts for breaches of these Terms, suspected fraud, regulatory violations, or upon official request by lawful authorities.
2. Account Closure Procedure:
   • Users may request account closure by contacting [email protected] at any time.
   • Upon closure or suspension, any remaining real-money balances (excluding bonuses) will be refunded to the User, subject to verification and anti-money laundering checks.
   • The Operator will notify Users of any account action by email and provide instructions on recovering eligible funds.
3. Appeals and Disputes: Users may submit appeals to any decision by contacting support or, if unresolved, pursue resolution as set out below.

Regional Compliance Note: AU regulations require clear notification, fair process, and refund of legally owed funds on account closure or suspension, subject to lawful deductions.

Governing Law & Jurisdiction

OBSERVE: Determine the applicable law, jurisdiction, and dispute resolution mechanisms, mindful of both operator licensing and AU player protections.
EXPAND: Provide process for escalation from informal to formal resolution.
REFLECT: Ensure enforceability and transparency.

• These Terms are governed by the laws of Curaçao, under which casinonicz.com is licensed and regulated, and to the extent not inconsistent with mandatory laws of Australia applicable to online gambling consumers.
• In the event of any dispute, Users should first contact [email protected] for informal resolution.
• If unresolved, disputes may be formally escalated to the Curaçao Gaming Control Board or resolved through binding arbitration in Curaçao unless Australian law confers alternative non-excludable consumer dispute rights.

Regional Compliance Note: Players in Australia retain statutory rights under local consumer and gambling regulations which prevail over these Terms where required by law.

Contact Information

OBSERVE: Integration of all validated operator contact data for legal compliance and user support.
EXPAND: Categorise by purpose and provide clear instructions for use.
REFLECT: Present a clear, accessible data set for support and legal correspondence.

Contact Purpose	Contact Details
Customer Support	[email protected]
General / Legal Inquiries	[email protected]
Official Website	https://casinonicz.com
Headquarters / Legal Address	Scharlooweg 39, Willemstad, Curaçao

Note: All correspondence should be directed through the above channels. casinonicz.com does not currently offer support via telephone. For any issues not resolved through standard channels, regulatory complaints may be submitted to the Curaçao Gaming Control Board referencing license OGL/2023/174/0082.

Authorised by: Liam Bennett, casinonicz.com (2025)